Welcome to LiveInBed. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website and use our services, including product categories such as Adjustable Beds, Furniture, Platform Bed Frames, Mattresses, Luxury Mattresses, Bedding, Pillows, Latex, Daybeds, Toppers, Sheets, Mattress Toppers, Luxury Mattress Toppers, Mattress Protectors & Pads, Bedroom Furniture, Pet Beds & Accessories, Pillow Covers & Shams. Your privacy is respected and protected, and we aim to be transparent about our data practices.
We collect personal information that you provide to us directly when you use our site, such as your name, email address, shipping and billing information, and payment details. We may also collect information automatically when you browse our site, including device identifiers, IP address, browser type, pages viewed, time spent on pages, and referral sources. In certain cases, we may collect additional information, such as preferences for specific product categories like Adjustable Beds, Furniture, Platform Bed Frames, Mattresses, Bedding, Pillows, Sheets, and related accessories, to enhance your experience. We gather this information through interactions such as account creation, purchases, newsletter subscriptions, surveys, cookies, web beacons, and analytics services.
We use the collected information to provide, maintain, and improve our services and products. This includes processing orders, communicating about your account and purchases, personalizing your shopping experience, and offering recommendations related to categories like Luxury Mattresses, Mattress Toppers, Pillows, Bedding, and Bedroom Furniture. We may also use data for analytics, troubleshooting, security, fraud prevention, and to comply with legal obligations. In some cases, we may use your information to send marketing communications, which you can opt out of at any time.
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes encryption for sensitive data, secure payment processing, access controls, regular security assessments, and industry-standard practices to protect data stored on our systems. While no method of transmission or storage is completely foolproof, we strive to use commercially reasonable measures to reduce risk and protect your information.
You have rights regarding your personal data, including access, correction, deletion, and restriction of processing, as applicable by law. You may request access to your account data, request corrections, or seek deletion of your information. If you have concerns about privacy or data practices, you may also withdraw consent where applicable. To exercise your rights or to ask questions about our privacy practices, please contact LiveInBed customer privacy team at the following:
Email: privacy@liveinbed.com
Mailing address: LiveInBed, Attn: Privacy Office, 123 Comfort Lane, Suite 200, San Francisco, CA 94102, USA
For any data protection inquiries, you may also contact our support team and request to be routed to the Privacy Office.